Made to Order items (Custom-made product)
Please note an 11-week lead time applies to all Made to Order items and a 30% deposit must be payable upon ordering. If the item cannot be made by the manufacturer for whatever reason, the customer will be contacted and a refund issued accordingly. However if the customer chooses to cancel their order for whatever reason, their deposit is forfeited.

Cancellations and refunds
If you change your mind, decide you don’t like the goods or no longer have any use for them, the money is only refundable at our discretion. The same applies if you have discovered the goods at a lower price elsewhere. A cancellation fee of 15% of the total sale will be imposed in the instances and you must produce your original invoice and cash receipts at all times. Obviously there is no cancellation charge if we are unable to supply the goods.

Product information
While we ensure that the information given is correct, sometimes errors or misprints do occur for which we apologise and we reserve the right to correct. Due to unforeseen circumstances some lines may become out of stock but will be available on order through our stores unless deleted. Some items may not be displayed in all stores.